QuickBooks is one of the most modern accounting software applications available, with a plethora of capabilities for reliable and secure financial data management. The QuickBooks multi-user feature is one of the software’s functions. It enables numerous users from different workstations to collaborate on the same company file.
If you’re unable to access a company file on a different computer, you will receive the QuickBooks Error Code H505. We’ve covered all of the likely causes and their fixing methods in this blog.
What is the QuickBooks Error Code H505?
QuickBooks Multi-User Error H505 occurs when a user attempts to transfer company files or their data to another computer that does not have the required configuration, or it requires further installation and setup. These H series errors occur due to hosting settings.
Because one or more of the user’s Desktop computers is designated to be the QuickBooks server, this error code flashes on the screen. It should be noted that while the user’s computers can operate in multi-user mode, only the server, i.e. the system that hosts the company data, should be the sole device configured to serve as the host.
Ways of Fixing QuickBooks Multi-User Error H505
Solution 1: Use The QuickBooks File Doctor
- Firstly, go to the official site of Intuit and Download the Tool Hub File.
- After installing the Tool Hub, open it and go to the Company File Issues.
- Here, the user will see a button for File Doctor. Press it and let the scan run.
- After the scan is completed, open the software again to check if the QuickBooks Error Code H505 is resolved or not.
Solution 2: Enter the server’s IP address in the Windows hosts file.
- To begin with, look for the server and workstation’s IP address and device name.
- When you press the Windows + R keys at the same time, the Run Window will appear.
- To open a Command Prompt window, type CMD and press Enter.
- Then, type ipconfig/all into the command prompt. After that, press Enter. You should also take note of the Host Name and IP Address.
- Finally, make changes to the Windows hosts file. It will resolve the QuickBooks Multi-User Error H505.
Solution 3: Editing the Host File in Windows
To begin, close QuickBooks and navigate to the Start menu.
Then you must take the following paths:
C:\Windows\System32\Drivers\Etc
C:\Windows\Syswow64\Drivers\Etc
Note: If you can’t locate the Windows folder on your computer, use the method mentioned below to look for hidden files and directories.
- To begin, go to the View menu. After that, check the Hidden Items.
- Thereafter, the user needs to right-click the host’s file. Then from the list of options, choose open with and click the notepad option.
- After that, type in the IP address as well as the device’s name. Instead of using the spacebar, use the Tab key to input the details.
- Finally, double-check the hosting changes before reopening QuickBooks into multi-user mode.
We hope that the above-mentioned fixes will help resolve the QuickBooks Error Code H505 issue. However, if you still can’t deal with QuickBooks Multi-User Error H505, then visit a support team to help you out with the issue.